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Tandem Technical LLC

Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide when creating an account, including your name, business name, email address, and phone number. We also collect information about your clients and bookings as you use the platform.

2. How We Use Your Information

We use your information to provide and operate the platform, process payments, send appointment reminders via SMS, and sync bookings to your Google Calendar. We do not sell your personal information to third parties.

3. Third-Party Services

We use the following third-party services to operate the platform: Stripe for payment processing, Twilio for SMS communications, Supabase for data storage, and Google Calendar API for calendar integration. Each service has its own privacy policy governing their use of your data.

4. Google Calendar Integration

If you choose to connect your Google Calendar, we request permission to create and update calendar events on your behalf. We only access your calendar to sync booking appointments. We do not read, store, or share your existing calendar data. You can disconnect Google Calendar at any time from your Settings page.

5. Data Security

We take reasonable measures to protect your information. All data is transmitted over HTTPS. Payment information is handled entirely by Stripe and is never stored on our servers.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting us at the email below.

7. Contact

If you have questions about this Privacy Policy, contact us at: support@tandemtechnicalllc.com