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Tandem Technical LLC

Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By creating an account and using this platform, you agree to these Terms of Service. If you do not agree, do not use the platform.

2. Description of Service

This platform provides home service businesses with tools to manage bookings, clients, invoices, memberships, and payments. The platform is operated by Tandem Technical.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating your account.

4. Payments and Fees

The platform processes payments through Stripe. A platform fee is applied to each transaction processed through the platform. Payment processing is subject to Stripe's terms of service. You are responsible for completing Stripe's identity verification to accept payments.

5. SMS Communications

By using the platform, you consent to receiving SMS messages related to your account, bookings, and appointments. Standard message and data rates may apply. You may opt out at any time by contacting us.

6. Google Calendar Integration

If you connect your Google Calendar, you authorize the platform to create and update calendar events on your behalf. You may revoke this access at any time from your Settings page.

7. Prohibited Use

You may not use the platform for any unlawful purpose, to send spam or unsolicited communications, or to violate the rights of any third party.

8. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms. You may cancel your account at any time from your Settings page.

9. Limitation of Liability

The platform is provided "as is" without warranties of any kind. Tandem Technical shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

10. Contact

Questions about these Terms of Service can be directed to: support@tandemtechnicalllc.com